GS
Gwen S
1 reviews | Active since Sept 2015
04 Sept 2015, 13:30
wrong product supp****
I ordered a PRESTO 23QUART PRESSURE CANNER from Homechoice. They delivered a cheep food processor - that I must do WHAT with??? Their telephone, or rather \call center"no one can/is prepared to assist or is prepared to give out an email address of someone who you could mail the query to - emails only get an automated response and there is absolutely no human interaction whatsoever. If they ever do manage to get the order to correspond to what they deliver"
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
14 Sept 2015, 15:35Hello gwensachs,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply14 Sept 2015, 15:35
Official
Hello gwensachs,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,