Wrong order no refund on debit

Below is an email I sent to Homechoice dated 17 December 2015:<br> <br> Account number : ###<br> <br> Dear Customer Service<br> <br> I recently ordered a 3, 3 ply Ariana blankets from Homechoice but I received 1 Ariana 3ply, and 2 Shwamaria 2 ply blankets. So I called in to your customer line and spoke with one of your consultants of which she said there other Ariana blankets were currently out of stock so I told her I would like to return what I got as I don't like leopard print. Problem due to the nature of my work I was not able to return the blankets which are still unused and packed its past my 14 days. And she told me I had a credit that was about R300 and something and no one has still contacted to apologies no to give back my credit. <br> <br> I am seriously displeased about the service I received from homechoice. I have been a loyal customer for years but this service especially this was for my new house and I am going to have blankets I hate when I move there. :(<br> <br> They responded on 21/01/2016 with seasons greeting. But I still have not receipt my money after numerous attempts of calling and email. I was told I will get the money in 10 working days its been 2 months now.