Wrong order delivered ,and bad service .

<p>I bought my sister a gift from homechoice , A 43l microwave and a 4.2 l kettle and a wrong order was delivered and wrong sizes ,a 38l Microwave and a 2.2 l kettle ,because my sister did not know ,she used the microwave and the kettle .2days later i went home and realised a wrong order was delivered .I called home choice a got a pathetic service ,as no one was willing to help nor apologies for that pathetic service ,i was expected to understand that they did not have stock of what i have ordered online .</p> <p>When i asked the consultant why they delivered a wrong order ,she said they thought i would like it , as its better than what i ordered .And i had a reason for buying what i bought from them,how do they know what is best for me as a customer ?Its not the first time i have this bad ,pathetic service from Homechoice ,i am not happy at all and i think its the last time i buy from them ever again.</p> <p>I always receive the best service from Finchoice ,im not sure how i can be treated like that as a customer from homechoice .</p>