Wrong items delivered

First of, your customer service is PATHETIC. your agents need some serious TRAINING.

The first agent pretended that the line was bad and dropped the call.

The second agent has ***** answers to my simple questions. All he can say is uuuhhmm!! Eish!! Okay please hold the line and then he is gone for good 10minutes.

So heres my problem, i received the brussels curtains with bianca cushions,clearly the person who packed these is either colour blind or just plain dumb. What am i supposed to do with meroon n gold cushions? When ive ordered silver gre curtains? The agent says there is no stock of the brussels which i am and was aware of that fact when i placed the order. But my thing is, WHY DID U RUSH TO DELIVER THE CURTAINS IF THE CUSHIONS STILL NEEDED TO BE MADE??? Perhaps you shouldvee called me and let me choose the alternative and i wouldve never in my sane mind chosen bianca cushions.

I DO NOT WANT THIS HIDIUS BIANCA CUSHIONS AND IF THE BRUSSELLS CUSHIONS ARENT DELIVERED TO MY ADDRESS BY FRIDAY. I'M RETURNING EVERYTHING.

THIS THING OF YOUR PACKERS PACKING WRONG ITEMS IS RIDICULOUS NOW. If they are tired of packing the right items then get new people to do the job right.??