WRONG INFORMATION POOR CUSTOMER SERVICE

So i previously complained about my double bed which i bought......Along with this purchase i received a free single bed. I lodge a complaint about a month or two ago that the single bed has now seemed to have collapsed. I was advised by an agent the free product does not carry a warranty .... Surely any product manufactured in RSA carries a warranty. Now i called restonic themselves and explained and advised that there is indeed a warranty on the free item. Once agin Homechoice has proven thee agents to hold in accurate information. Be the kings of poor customer service.