Wrong blacklisting of clients
<p>my relative Siyabonga Welcome Zondi has been wrongly blacklisted by Homechoice and he has been trying to contact Homechoice but the consultant keeps on dropping calls. Vvm debit collectors asked him to send a dispute form and an affidavit stating that he never opened the account, since then they never responded. What surprising about this is that Homechoice never debited any cash from his account and he never received anything order from them. Homechoice consultant don't even know how to treat customers. He can be contacted on this number ********** 241</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
It's 3 weeks since I wrote dic review and nothing has happened accept dic reply above!! Am very worried about Homechoice level of customer care !! Am getting annoyed now
It's 3 weeks since I wrote dic review and nothing has happened accept dic reply above!! Am very worried about Homechoice level of customer care !! Am getting annoyed now
Dic is how they operate at Homechoice they don't respond to their customers !3 days back I wrote about my concern but no response till to date
Dic is how they operate at Homechoice they don't respond to their customers !3 days back I wrote about my concern but no response till to date