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shaungov S
1 reviews | Active since May 2016
30 May 2016, 08:55
Worst Service!!! Sent Docs for my order and they cant find it
<p>Order number ***1</p> <p> </p> <p>Last week i ordered a TV from them and asent my docs the very same day. they say they didnt receive it, called in again last friday same story, called in today and sent my Docs for the third time and same story. It quite ridiculous to order from Homechoice. Thay do not value customers. They need a course on customer service!!!!</p>
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Replies (2)
Homechoice's replyOfficial
31 May 2016, 07:26Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply31 May 2016, 07:26
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
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shaungov S's updateReviewer Update
08 Jun 2016, 12:46still not delivered!!! utter krap i tell you. Whats the point in ordering from you guys!
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shaungov S's update08 Jun 2016, 12:46
Reviewer Update
still not delivered!!! utter krap i tell you. Whats the point in ordering from you guys!