Worst service from Homechoice

The service of Homechoice and the service of their tracking company Fast and furious is absolutely and utterly useless. I ordered two products in June last year. I waited weeks for any confirmation of delivery, the tracking service doesn’t work. Don’t try and call, phones to both these companies just ring. Fast and furious - your service delivery suck! And is definitely not speedily. By the way, i did email to 'speak to a human' as the voice recording on the message system suggest. That also doesn’t get answered. Also the app does not work. I eventually just cancelled both orders via email. And then the accounts started coming in – every month, on email and sms. It doesn’t help to respond. No one gets back to you. I told everyone I reached that I did not receive any parcels. I have tried phoning and have spoken to agents – they all give the same email address. The very same one that not one human ever responds to. I challenged them to show me proof of delivery. I have reverted to using swear words in my mail to this generalised email address in the hope of getting someone’s attention but that also didn’t work. This is absolutely the worst service i have ever had to endure. I cannot believe how two companies can a basic order and delivery so horribly wrong. I am at my wits end. I dare anyone at Homechoice to sort out this matter.