1 reviews | Active since Oct 2016
Worst service from Home choice
The service @ home Choice us slow and pathetic. I've app**** ,qualified, ordered and sent my documents through to home choice, I've been receiving calls for a week now to confirm my order and my details, but still no news on my order being dispatched, my husband even app****, but did not qualify, just to be told by a rude consultant, its Ramadan and they also need to pray, they can't help us when we need help, this was very unprofessional, each one has their own religion but you do not tell your customers that just because you don't want to help. Its ridiculous how bad their service is. And I have sent the documents as they keep asking I've sent it numerous times
Good Day Gigi Hellmuth,
Thank you for your post on the Hello Peter Forum.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Regards
Monique
Customer Support
Good Day Gigi Hellmuth,
Thank you for your post on the Hello Peter Forum.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Regards
Monique
Customer Support
Good Day Mrs G Hellmuth,
Thank you for your response.
We appreciate your kind words and promise to strive towards maintaining, if not improving, on the level of service you have received.
We thank you for your continuous support over the past few years and we trust doing business with you in the future will always be a memorable experience.
Go well, and do enjoy your day.
Regards,
Monique
Customer Support
Good Day Mrs G Hellmuth,
Thank you for your response.
We appreciate your kind words and promise to strive towards maintaining, if not improving, on the level of service you have received.
We thank you for your continuous support over the past few years and we trust doing business with you in the future will always be a memorable experience.
Go well, and do enjoy your day.
Regards,
Monique
Customer Support