WORST SERVICE EVER RECEIVED - DESERVE NO STAR
<p>I returned shoes on the 14th September that I've ordered and paid for in full. To date I've been phoning them constantly to get feedback with regards to the shoes sent back and my account to be credited but to no avail. No one phones back or give any feedback but they are very quick to phone and ask if I want to order anything and each time I tell them I will never in my life order anything again due to the lack of feedback and poor service.</p>
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Homechoice's replyOfficial
03 Nov 2016, 14:45Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply03 Nov 2016, 14:45
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team