WORST SERVICE EVER...MOTHERS DAY GIFT DELAYED .POOR DELIEVERY SERVICE PATHETIC

<p>I initially placed an order in April for them to send this to my mum for a mothers day gifting.</p> <p>I had recieved an SMS stating that the order was despatched PFS ********** 8 and that the courier will deliver in a few days .</p> <p> </p> <p>I had recieved no SMS confirming that my delivery is on its way and no phone calls.The normal procedure is if the delivery needs to go out they will call and check if the client has documents I.D with them.</p> <p> </p> <p>I called querying such a long wait as its now the 10th,May and a consultant then tells me this was sent back,they have no notes or explanation.</p> <p> </p> <p>i feel this service is very poor and not appropiate given that Mothers day is this sunday.Im left with no expected presnt for my mum.</p> <p> </p> <p>Homechoice needs to do something about their level of service and my order</p> <p> </p> <p>Angry Customer!</p>