1 reviews | Active since Sept 2013
Worst service ever
Unfortunately i had to give you 1 star if i could it would be a minus.
When you phoned me to open an account i refuse a couple of times but you kept on phoning and phonimg all hours of the day and night. If you in a meeting, church funeral you guys had no consideration. I open an account thinking it would get better...
Suprise suprise it got worse. The blankets you send me 1 of them was damaged i have send emails and phoned you nothing happen.
Even after this very bad service and paying for damage stock my account is up to date.
Still getting ar least 4 calls a week to take more credit or when the account will be paid.
How the hell does communication work in your company.....
Would love to know. I got a dam debit order that goes through every month and you still phone me.
I regret ever opening an account with you and i will tell everyone to never open an account with you
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team