FD
Fortune D

1 reviews | Active since Aug 2019

14 May 2020, 01:41

Worst service ever!!!

HomeChoice gives online purchases a bad name. I ordered essential items and I have not received a third of my order because they want an additional amount (which has changed twice!! ) even though I paid the full cash amount for the invoice emailed to me. And when I call customer service they have no idea how to resolve the issue. The last consultant called ntombi, placed me on hold for over 10 mins until I ran out of airtime and did not bother to call back. I wish I had read these horrible reviews before placing my order. They don't bother to reply emails either!!!

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Replies (1)
Homechoice
Homechoice's reply14 May 2020, 08:10
Official
Hi Fortune.

We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.


Regards.
Homechoice