Worst service ever
I ordered a duvet and paid cash for it. The duvet never got delivered, and on the track and trace I could only see that it was returned. It never reached me so how could I return it? I re-ordered it and the same thine happened. I spoke to 3 people and every time they tell me that someone would call me back but nothing happens. I would just like my money back. Really not the kind of people I will ever do business with again.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
16 Sept 2021, 10:13Hi Anneliese.
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply16 Sept 2021, 10:13
Official
Hi Anneliese.
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
's updateReviewer Update
22 Sept 2021, 11:22Someone contacted me and I even received an sms stating that the refund has been approved and will reflect in my bank account 48 -72 hrs. This was on 16 Sept. Still waiting, so lets hold thumbs that maybe they are on a different ti.e zone, that's why there is still no payment.
's update22 Sept 2021, 11:22
Reviewer Update
Someone contacted me and I even received an sms stating that the refund has been approved and will reflect in my bank account 48 -72 hrs. This was on 16 Sept. Still waiting, so lets hold thumbs that maybe they are on a different ti.e zone, that's why there is still no payment.