1 reviews | Active since Mar 2017

09 Sept 2021, 15:46

Worst Service Ever

Been ordering things from Home choice for the past three weeks, their consultants call to make me agree to the T&C's but every time that my order is supposed to be released it gets cancelled and no one ever communicates. At first they told me I didn't submit my pay-slip/Bank statement, then I did then they said its okay, my order will be released, then they come back told me the other consultant did not attach me pay-slip but that has been rectified and my order will be processed and released, then the next thing my order has been cancelled again. Now they tell me they could not get ahold of me but all this time I've been talking to them on the phone. Today I'm being told that there are documents I didn't submit. Yoh! so many backs and forth, if you don't want my business you should just say so honestly. Cant be begging to order from you. Anyways I will delete the app and my account.

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Replies (1)
Homechoice
Homechoice's reply09 Sept 2021, 15:50
Official
Hi Khanyisile.

On behalf of Homechoice, I would like to apologize for the poor service you received. I will be taking responsibility for investigating your query and providing you with feedback.  I will be in contact with you telephonically/via email to assist you. Please be assured of my commitment to resolving your query.

Homechoice