CM
Constance M
1 reviews | Active since Sept 2013
30 Jun 2016, 13:05
Worst service ever
<p>I am disgusted with home choice service, I placed an order n the 16 of may 2016- i changed my adddress but someone didnt do their job and they still delivered to the wrong address- i made numerous calls to tell them that they made a mistake to date i have never received any help from anyone - we are now entering on the 3rd month and still no delivery not call nothing - such poor service</p>
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Homechoice's replyOfficial
04 Jul 2016, 06:34Hello Constance,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply04 Jul 2016, 06:34
Official
Hello Constance,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team