1 reviews | Active since Dec 2018
WORST SERVICE EVER!!!
Shoot me if i ever take anything with homechoice or finchoice, I placed an order with home choice in November 2018, The order was taken over 3 months and it was paid up within 2 months, in January i placed another order over 16 months, so now when i go on to my credit report it shows my installment to be almost R2000, the current balance is R3300, how did it even get to an instalment of R2000 a month when the remaining term is still 16 months and the balance is R3300. I tried to call them to sort out the problem but the lady i spoke to was not willing to help, she had a stinking attitude and the services was nothing i hoped for, when i click on order details it shows the installment to R400, when i placed the order the total installment was about R285, i bought the items on sale, And another problem i have, i took a Finchoice funeral plan and i was told the installment will be R46 or so, so when the debit order went off they actually debited R178, I called to cancel they said they did and they even sent me a confirmation sms confirming the cancellation but this month on pay day they debited again and worse i had a finchoice mobi money account which has been reflecting with two big installments on my credit profile for one account which i paid up and tried to close. This is the worst company i have ever dealt with my entire life, and if you don't wanna feel like i do now, stay away from them. This kind of frustration is really not healthy.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
