Worst service ever

I would just like to let you know that I am very disappointed with the service (If you can call it service ) that I have received from homechoice ,I have placed an order with them round about the 8-9 February 2016 ,the call centre informed me that they will send me a sms shortly ...never happened . I had to phone them several times to find out what is going on . I then found out that I needed to send a copy of my I.D and proof of residence .(sent that on the 12th of February ) .Phoned them again to find out what is going on , apparently I sent it to the wrong email address ,(please keep in mind , I sent it to the email address given to me ). After all that time wasted I sent it to [Email Removed] .Phoned again not getting any feedback or response from them , just to find out that the scanned copy of my I.D was not very clear ... I checked the email that I have sent to them I could see everything perfectly ... I am not a very happy client at all !!!