WORST SERVICE EVER

<p>every single time i order something from Homechoice, i get bad service from the people, they are not able to tell me where my parcel is, their delivery is never on time or scheduled correctly. i recently received a torn bedding set, i called them to return the parcel, but because the PLASTIC BAG that i received it in (the courier bag) is torn and i threw it away, i have to now see to it myself to have this thing returned to homechoice. when i called RTT which is there courier service to arrange this, they said they are not able to as Homechoice has to arrange the pick up... so not only do i have to pay for their damaged goods to be returned to them, which i am completely prepared to do seeing that i have no other choice, they wont even assist me in arranging a courier to do it. i have written emails, which have been read but ignored. i have now spoken to a customer supervisor i blieve her name is Zoe, and she was as unhelpful as what the rest of the staff is. i received my statement, they are charging me for this bedding I WILL NOT PAY MY HOMECHOICE ACCOUNT ATT ALL UNTIL THEY SORT THIS PROBLEM OUT as this is *******. im paying for a company to disrespect me, give me horrible service and bad products</p>