Worst Service Ever

I had a R0 balance account with Homechoice. I did not close the account as I planned to use it in future. I continuously received phone calls from Homechoice's telemarketing department almost every day and sometimes twice a day. Every single time I requested that they must not phone me and to make a note of it on system. The calls did not stop. I even started blocking the numbers on my, but they phone from another number each time. They really went to great lengths to harass me. On 15 July 2022 I sent an email to Homechoice as I could not take it any longer. I instructed Homechoice to remove my details from their tele-marketing contact list. I also informed them that if I receive one more marketing call from their company, I will report it to the relevant authorities. I still received phone more calls and the following response from Homechoice: "We do apologize for any inconvenience caused. Please be advised that in order to remove your details from our telemarketing list, your account needs to be closed." I rep**** that have the right to opt out of telemarketing - whether I have an account with them or not. I also informed then that I will also not close my account, as I still intend to use it. I also stated that the Consumer Protection Act (CPA) makes it ******* for companies to direct unsolicited marketing messages to consumers who have “opted out” and if their company continue to contact me for telemarketing purposes, I will lay a complaint with the National Consumer Commission. The next moment I received a sms to inform me that they closed my account "as per my request". And then a sms afterwards with marketing info. I sent another email to Homechoice to inform them I did not request my account to be closed and they must re-activate it - no response has been received and my account is still closed I just want to know: is this how you treat your customers fairly? I think not.