WORST SERVICE AND TAKING YOUR MONEY

I ordered a kettle for R181 over six months. They now expect me to pay R226.83 every month. They also did not add August's payment on my statement. I sent an email to *** on the 19th of October 2022 asking them to please tell me what is going on. Received an automated email back with Ref number ***. Still waiting. This is my money and I want answers. I accepted a monthly repayment of R181. Homechoice is quick to take your money, but no service delivery.