WORST EVER CUSTOMER EXPERIENCE!!!!!!

<p>I ordered and paid for two sets of bedding more than 3 weeks ago on (15/08) and have yet to receive the items. The package was dispatched for delivery on 19/08 and to a non-existant address in a faraway province, despite me having had called HC to confirm my details. I have since been calling HC every so often to get feedback on the progress of the delivery and have been told different stories with each phone call I make, ranging from blaming me for the incorrect address to saying that they have it on record that I have cancelled my order ( both not true). Two days ago I spoke to an agent called Maruaan seemed genuine and promised to ensure that my package is delivered to my correct address ASAP. Today I called HC again to follow up on that promise and was told by the agent that 1) Maruaan will not take my call today [or on any other day] and 2) HC will only be able give me a responce regarding delivery of my parcel next week (on the 13/09).</p> <p>I have never in my enitre customer existence received such appauling service and would sincerely not wish anyone who parts with their hard earned money to go through what I am going through with HomeChoice. </p>