Worst customer service rude agents

Here is my experience first time I ever speak to such rude and unprofessional call center staff I first tried to update my information cost me 5 calls a day and numerous emails to get that's done this went on from beginning November I was even told by an agent she can't hold for me while I get the information she needed so she puts the phone down in my face eventually I get my information updated. Only to see I got debt hand over on my profile that was paid up by my self in 2020 yet never removed on my home choice profile so I phone again and was told to email my paid up letter to *** this was done last week already I've been calling *** everyday I hold for 15 minutes nobody ever answers that line then the call cuts this I what home choice thinks of their customers.