1 reviews | Active since Apr 2026
Worst customer service ever
After i bought a microwave from them i have only had problems with service delivery they took two and a half months to repair a unit that was under its one year and it also came with a ten year warrantee every time i tried to phone customer services drop my call after ten minutes of being on hold if i e-mail them they say that i will be contacted in 72 hours this was last week and i am still waiting so in my so after my unit was repaired tjey sent it back to me damaged and after 2months of fighting with them they finally sent their courrier to pick it up now that i am demanding a credit to my bank account i am once again being ignored i also stated in my last email to them that i will never again do bussiness with them and will advise every body i know to also do the same all i want is my money back in my account and never to hear from them again
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team