YM
Yvette M
1 reviews | Active since Jul 2016
14 May 2021, 08:49
WORST CUSTOMER SERVICE EVER
Worst customer service ever!!!
When you phone the call centre and an agent can not resolve your query then the Homechoice agent CAN NOT transfer your call to a supervisor or manager. They list you for payments missed when your debit order went through on time. I am still waiting for a supervisor or manager to phone me back.
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Replies (1)
Homechoice's replyOfficial
14 May 2021, 09:27Hi Yvette.
We’re so sorry we let you down. One of our staff members will contact you shortly.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
Homechoice's reply14 May 2021, 09:27
Official
Hi Yvette.
We’re so sorry we let you down. One of our staff members will contact you shortly.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice