WORST CUSTOMER SERVICE

<p>I dont get why its my job to beg and plead withg you to debit my account. My credit record is affected by your incompetence. I have requested several times for you to debit my account, 2months later its still not done. I am now in arrears because you have failed to debit my account despite countless attempts from me for you to debit the account. The first time i called i was told that the person who dealt with my account put it as once off and it will be rectified. i was very understanding and was ok with a double debit order as i was told you would update my credit profile and send me the update. I am still begging you guys to debit ny account and update my profile to date and seems to be going on deaf ears. The last time spoke to your agents they assured me the debit order has been changed to immediate and will take up to 3days to go through, hence nothing happened. WHY is it my job to beg you to debit my account? Do you have any idea how this affects my credit profile? I want this sorted today or take your parcel as i havent used it anyway, im sick of wasting money just for you to ignore my request. Furthermore, i will not be paying the arrears anymore and should it be debited i will reverse it as its not my fault you cant do your job properly. Make sure this is sorted or fetch the fryer...very simple really</p>