1 reviews | Active since May 2016
Worst company to deal with
I Am puzzled by the level of professionalism that am getting from Home Choice. Last year l took products from them and the total cost of the products was 2047.00 l have been paying my bills every single month since November of 2020.
What is very surprised of is the fact that up to this date my bill is only gone down to 2011.00 after paying for this account for over 5 months.
What ****ing me off is the fact that they don't have a consistent billing system. Whenever l get paid l log on to my profile online and it shows me the amount due which l pay and over the months l have noticed that the amounts fluctuate between 60.00 to 175.00. Like any other consumer l pay what am asked to pay.
End of March l went on to my account and it was showing me that l need to pay 67.50 which l gladly paid and even rounded it off to 100.00. A few weeks later someone from their collections department called me to tell me that l had paid it less with 75.00 which l didn't want to argue l logged on to my account and l paid the 80.00 round as l always try to keep ahead of my bills.
1) l feel like they deliberate bill the less amounts so that they keep you in arrears and charge more interest 2) How many billing systems do they have because as we speak now the statement l have said l must pay 291.00 whereas the online portal is saying 191.81 3) My credit that l have with them have now been taking away because of their fault, not my fault 4) Never will l recommend anyone to you guys because your ethics are far beyond standards & Ludacris 5) This is such an appealing service and atrocious
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Homechoice
