WORST COMPANY IVE EVER DEALT WITH

<p>I am an extremely unhappy homechoice customer. I purchased a presto food processor. I have phoned and have emailed on numerous occoasions to query if I could buy a new bowl for this machine as I accidently dropped mine and it broke. I was advised that I could and that I would have to pay for it. Which I agreed, I was advised someone would call me. To date no one has called back, I then called again all to be advised that the query was closed due to no stock available and I was not advised . This is absolutely not acceptable. How do you sell items which have detchable parts yet if a part breaks it cannot be replaced??? I am not interested in homechoices excuses of they do not sell the machine anymore, that is not an acceptable response. I purchased the item from home choice, so home choice needs to supply the parts. The items purchased on homechoice are not items you can just walk into a normal store to buy so it is exected of them to have some form of customer service or back up plan. The bowl locks into the machine so it is not as though I can attach any other bowl. What happened to days where customer service counted. Homechoice is very quick to bombard with phonecalls asking you to buy products, but when a customer needs help with sorting out their products, suddenly no one can assist.</p> <p>I am so tired of receiving calls from all the CHOICE groups. yet no one phones to assist with my broken product. i will never reccomend Any of the CHOICE groups to any one. they are a bunch of money *****ing lyers.</p> <p> </p> <p>Very disgruntled customer</p> <p>Kirsten Strydom</p> <p> </p> <p> </p>