hA
hooijaam A

1 reviews | Active since Sept 2015

10 May 2023, 10:06

Worst Company for after service

Good Day

So after all the phone calls , emails etc I received my UPS in February/ March unfortunately without no cables.

I contacted the relevant department and logged the qeury, got feedback that it will be sent to their Wynberg Branch.

Two / Three weeks later got a call saying I need to collect it in Wynberg. My response to the gentleman on the other side was that I unfortunately work 7 days a week and would need for them to deliver to my door. His response was he'll call me back ..Never heard from him again.

I then started following up sending emails, Calls spoke to numerous agents Natasha, Lunga , Lynette etc

Seriously today 10th May I am told apparently an email was sent to the relevant department to deal with it , but they never read the email since whenever I logged this calls , and has not yet responded.

Thank you Home Choice for the horrible service .

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Replies (1)
hA
hooijaam A's update11 May 2023, 09:15
Reviewer Update
So now they saying Im lying lol.Unfortunately it is the truth as I spoke to the lady Lunga yesterday and she informed me that the system still shows waiting on response from the query that was logged.She also said there is no way I could speak to any one to assist until they respond.
What kind of a business is this.