Worst Company and Customer service

I have had the worst experience with homechoice on many occasions, billing queries that they themselves can't figure out where they had to credit me in the end and now I had to purchase a stove twice first one was returned for *****, second time I waited 10 days then they returned it again I don't even want to know why, I just get an automated response delivery will take up to 10 working days then it gets returned how fascinating!!!!!