SS
Samantha S
1 reviews | Active since Oct 2017
30 Jul 2019, 11:16
Worst call centre when it comes to Customer Service
When it comes to Homechoice customer services they are the worst call centre to call in. Not ready for the call. Drop the calls while U explain the reason for calling which indicate they are unprofessional and also Dont know there business. I need assistance and Lizelle Vermeulen requested doscimenta from me in order to process a claim because I was retrenched at work. I send her a email and also to the contact and attached the neccasary documents they require to process the claim. Can a competent consultant please assist.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
30 Jul 2019, 11:24Hi Samantha.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply30 Jul 2019, 11:24
Official
Hi Samantha.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
SS
Samantha S's updateReviewer Update
30 Jul 2019, 11:33Lee Ann should be more friendly and not come across as she is attacking the customer. Without Customer she won't have a job
SS
Samantha S's update30 Jul 2019, 11:33
Reviewer Update
Lee Ann should be more friendly and not come across as she is attacking the customer. Without Customer she won't have a job