worst after sales service in South Africa

My mother has an account with homechoice & decided to buy Me one of their eye candyl tablet listed in their magazine for my birthday. Only to regret that decision later as they delivered us a tablet with a dead pixel and looked to have been used & returned. Homechoice return policy is 14 days & we reported the tablet faculty within 5 days of delivery, but decided to cancel the order due to the poor quality of their tablet & poor returns service. They collected their tablet only 2 weeks later then returned it back to us even doe we canceled the order. we refused delivery & asked their drive to send it back to returns not repairs. Now homechoice 4 months later after taking back their poor quality tablet they keep calling my mother demanding she pay for her canceled order even though it was canceled. not only is this ridiculous! but is also against their return policy and CPA. if u want stress free when buying a tablet don't buy from fonechoice or homechoice. Trust me you will regret it as we do.