1 reviews | Active since Jun 2022
Worst
My experience is the worst whenever I try to think things might change.i don't know what have I done to homechoice in my previous life. When you call even the stuff is as if you must beg them to talk to you like I must pay them to talk. FD***3-1 from order number ***2. I tried to call as many as I can, I sent the email and I was told my place is high risk area. Couldn't they communicate that I fetch it myself at homechoice in Johannesburg then. I really like my order and I was excited to add a little of homechoice to my bedroom. And mind you I paid cash for this now I must wait the entire month for my money to be refunded My house is almost finished but my only curse in my life was to order at homechoice while I could have ordered from Mr Price home, #home, Rochester, even in town at Johannesburg. You will never how you do the business you'll always be the number one of the worst business including your call center. I honestly hope the next coming covid that Business shut down
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The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team