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Melissa P
1 reviews | Active since Mar 2020
08 Jun 2021, 15:13
Worse store
I have been a client with Homechoice and i have had arrears on my account. I was contacted by an agent who asvised me that i need to settle the full arrears to access my credit. I have settled the full arrears amount and i was told that i have a futher arrears of R8.00 what a joke! After paying R20.00 i was informed i have a futher R28.00 arrears. I called then only to find out i would have to contact the credit bureau for ny credit wheb ny account is with them. No reponse from them. They have agents always asking you to join their business. PLEASE DO NIT OR ELSE YOU WILL HAVE ISSUES
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Melissa P's updateReviewer Update
10 Jun 2021, 06:28So an update to the Homechoice issue i am still faced with.
I was contacted by one of the staff at Homechoice who has told me that my account is no longer in arrears. If you have followed my story before you know that ibwas face with the issue of arrears after settling ny arrears. Since that last review my app has now increased the overdue amouny to R563. The person who is currently dealing with me on email says that i will not be able to access any credit even though my account remain up to date which she said. Now let me remind you that an agent told me that i can purchase as soon as the amount was paid. If i was correctly informed i would have made an arrangement to pay the arrears and added more money to purchse the cot. My baby is due in a few days and now i sit with the stress of not having the money or the cot. Please guys always get stuff in writing because these people change their word and have no remorse in correcting themselves. Again this account is good but certainly not worth the stress that i am faced with. I will provide updates to this as we go along. Truly disappointed
I was contacted by one of the staff at Homechoice who has told me that my account is no longer in arrears. If you have followed my story before you know that ibwas face with the issue of arrears after settling ny arrears. Since that last review my app has now increased the overdue amouny to R563. The person who is currently dealing with me on email says that i will not be able to access any credit even though my account remain up to date which she said. Now let me remind you that an agent told me that i can purchase as soon as the amount was paid. If i was correctly informed i would have made an arrangement to pay the arrears and added more money to purchse the cot. My baby is due in a few days and now i sit with the stress of not having the money or the cot. Please guys always get stuff in writing because these people change their word and have no remorse in correcting themselves. Again this account is good but certainly not worth the stress that i am faced with. I will provide updates to this as we go along. Truly disappointed
MP
Melissa P's update10 Jun 2021, 06:28
Reviewer Update
So an update to the Homechoice issue i am still faced with.
I was contacted by one of the staff at Homechoice who has told me that my account is no longer in arrears. If you have followed my story before you know that ibwas face with the issue of arrears after settling ny arrears. Since that last review my app has now increased the overdue amouny to R563. The person who is currently dealing with me on email says that i will not be able to access any credit even though my account remain up to date which she said. Now let me remind you that an agent told me that i can purchase as soon as the amount was paid. If i was correctly informed i would have made an arrangement to pay the arrears and added more money to purchse the cot. My baby is due in a few days and now i sit with the stress of not having the money or the cot. Please guys always get stuff in writing because these people change their word and have no remorse in correcting themselves. Again this account is good but certainly not worth the stress that i am faced with. I will provide updates to this as we go along. Truly disappointed
I was contacted by one of the staff at Homechoice who has told me that my account is no longer in arrears. If you have followed my story before you know that ibwas face with the issue of arrears after settling ny arrears. Since that last review my app has now increased the overdue amouny to R563. The person who is currently dealing with me on email says that i will not be able to access any credit even though my account remain up to date which she said. Now let me remind you that an agent told me that i can purchase as soon as the amount was paid. If i was correctly informed i would have made an arrangement to pay the arrears and added more money to purchse the cot. My baby is due in a few days and now i sit with the stress of not having the money or the cot. Please guys always get stuff in writing because these people change their word and have no remorse in correcting themselves. Again this account is good but certainly not worth the stress that i am faced with. I will provide updates to this as we go along. Truly disappointed