Worse service ever

This is yet another worse service ever received from Homechoice Order no ***2

I place a cash order with Homechoice since the 18.06.2020 and to date no one has been able to give me confirmation of where my order is.

- First call i was advised that the order is at the post office 26.06.2020 - Second call when i was at the post office as this is not with them i was advised that the matter will be escalated - Third call when i call Sipho advised that she will call me back with an update 17.07.2020 - Forth call with Natalie she advised that they are checking with the currier and she will call me back by monday that was on the 25.07.2020 09:01am - Fifth call today at 14:30 the 29.07.2020, now the team leader is sick, i have checked on the system the heaters are now out of stock and i have not received my order.

The order amount to R6287 paid in cash and this includes the delivery fees.

Parcel Number: PA***ZA Alva Dual Electric/Gas Heater

Parcel Number: PA***ZA Alva Dual Electric/Gas Heater

Parcel Number: PA***ZA Alva Dual Electric/Gas Heater