CS
Cen S

1 reviews | Active since Dec 2017

07 Dec 2017, 09:15

Worse Service Ever!!!

I have never experienced such bad service in my entire life,i feel like you do not care about your customers or the service you provide to them.

I bought goods on your Black Friday special and received a confirmation of my order with a correct delivery address,to my surprise my goods were delivered to a completely different address which i don't know where you got it from because it is not my delivery address on my info online or on my order which you confirmed .

I have contacted you numerous times and was told someone will contact me back , I am now told i have to re-place the order while the items are no longer in stock,where is my order that was delivered to the wrong address 1000 km away from the address i gave you?

0
Replies (2)
Homechoice
Homechoice's reply07 Dec 2017, 09:18
Official

Good Morning Cen Stemel

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Sandisiwe

Customer Support Team

CS
Cen S's update07 Dec 2017, 09:50
Reviewer Update
I am still very disappointed that a very big retail can be this dis-organised,your call didn't mean anything because i am still not getting my order.