1 reviews | Active since May 2017
Worse service ever
<p>My husband bought 2 blanket's cash,paid at Fnb 26 April 17 since then no delivery made. We called the offices they said we have to wait another 14 days. I feel they must just give our money back, its a month already still no delivery. It's like we owe them, no homechoice u owe us, our money is in your account. I will never refer anyone to homechoice. Winter will pass then we still don't have our blankets. Very angry</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team