WORSE CUSTOMER SERVICE

<p>· On the 17th June my 13 Piece Queen size Luxury set was deliviered</p> <p>· I called the call centre because I was disappointed in the Free Nadine set I got which was a Double. What must I do with a double if I have a Queen bed? So if Customers order a Double you give them a Free single set? I was told there is no Queen.</p> <p>I checked the Website and funny enough there was Queen size in the Nadine set available - There agents are *****</p> <p>· I then e-mail my concern on the 19th June – to this day I got no response (29.06.2017)</p> <p>· This week I received a letter stating If you Order in your Birthday month you Automatically get R100 off your order. Well my Birthday is 25 June I placed my Order in June but did not get R100 off</p> <p>· Oh, When I logged in to my account to see if the R100 came off I noticed my monthly installments reflect R567 x6 instead of R367x6 (What the hell)</p> <p>· I try to call now to query this but waited 10 minutes with no answer – I left a message for an agent to call back. I wonder if they will ever respond.</p>