1 reviews | Active since May 2015
Will i ever get my complete order from homechoice
On the 13 of may i place an order for 8 items so far i only received 5,i ve been told everything i have ordered is available the next thing,i received a call frm delivery man,well my items have been delivered at the wrong adress! Had to ask go fetch them there myself!!! The next thing when i got there my order is incomplete...i then called homechoice and i have been told no the agent who took my order didnt order the some of what i have requested...! I had to call to place another order and for my remaining items to be delivered at the correct address, am still waiting for that order...surprisingly the 1st items i received only took 4days to be delivered now what is taking so long with this order?!!!! I have been asking them to explain what is actually happening there...am still waiting!!!!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
