DM
Doreen M

1 reviews | Active since Sept 2017

01 Sept 2017, 19:07

Why should I pay for the wrong order?

Account no: ********** 74

I placed an order online for a 3 queen size comforter sets and when I received my order it was 2 double size comforter sets. My order was completely wrong and I called several times to get the order reversed but nothing has happened since, accept that I'm receiving letters threatening me about being black listed. I mean really, why should I pay for a wrong order? Why should I pay for somebody's incompetence? Will you please send your courier company to come and get this wrong order.

I'm seriously annoyed by your service. I want nothing to do with Home Choice ever AGAIN.

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Replies (1)
Homechoice
Homechoice's reply02 Sept 2017, 09:23
Official

Good Day Ms DB Motsweni

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

One of our staff members will be in contact with you shortly.

Regards

Customer Support Team