Why am I being harassed for debt thats not due yet

First of all. I complained of a defective product within 3 days of delivery and to date the only people that have 'inspected' the item is your courier company. I have spoken to your call centre and the person that responded to my previous complaint and despite her false promises nothing has been done to collect or replace the product even though it was reported in the supposed and seemingly ********** 14 home testing period. <br> <br> Now to top matter off I am being billed and stalked for use of this product. I WAS INFORMED THAT FIRST PAYMENT IS DUE IN FEBRUARY!!! That's the reason I bought the product during the promotional period. <br> Your call centre phones me 8-10 times per day. STOP THE HARASSMENT!!!!<br> I would like this matter resolved or I will be laying a report with the credit ombudsman and pretty much anybody that's willing to listen including media and CIPC for ********** business practices. <br> <br> DO NOT call me and ask me to explain the problem. I have explained the problem repeatedly. Just simply rectify it!!!!! Collect your garbage and stop billing me!!<br>