aA
aurozelle A
1 reviews | Active since Jan 2015
07 Aug 2015, 06:35
WHERE IS MY NEW GAME CONSOLE
it has been 2 weeks now since i RETURNED a broken console i was promised that i would receive a call back the next day to inform me as to when i will receive the new game console till this day nothing has happened since now the game is returned and FULLY PAID now i get no news at all Seriously HOMECHOICE this is what you do to FAITHFUL CLIENTS after being one of the most faithful customers or clients you got <br> YOUR SERVICES IS PATHETIC and i am going to make sure the world knows this <br> <br> Lift up your socks i am certainly not impressed by this
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Homechoice's replyOfficial
11 Aug 2015, 15:18Hello judene,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply11 Aug 2015, 15:18
Official
Hello judene,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team