WHEN THE LEFT HAND DOESN'T KNOW WHAT THE RIGHT HAND IS DOING
<p>when someone called me in 2015 to arrange to pay off my account in R300 installemnts and that May 2016 would be the last month its being debited, to my surprise today all of a sudden i am owing R633.29 but the question is, wher is that coming from? if i had a debit order all this time until the last debit in May then why am i only owing R633? should it not be more? but then again if i had a debit order all along, who cancelled it? obvioulsy because as per the last communication it was to be cancelled after May. i am not paying sanything to you guys, get that straight and also get your recording from the last conversation and leave me alone</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
and till today, i ams till waiting but instead the stupid company you chose to list me with is busy calling me
and till today, i ams till waiting but instead the stupid company you chose to list me with is busy calling me
and up to this date i have not been called.....
and up to this date i have not been called.....