1 reviews | Active since Oct 2015
What is up with Homechoice?
I am not, and have never ever been a client of Homechoice. Yet, every month they deduct R572 from my bank account by debit order. Every month I stop the debit order at the bank (which costs money) but the next month there is a NEW debit order. I have called Homechoice numerous times and are told something different every time. Either it's the third party collector, or it's the bank or they will investigate - but nobody ever gets back to me.<br> I have had 5 payments of R572 come of my account without my authorisation or being a client, this sounds a little ********** to me. This is clearly not how legal business is done. Is Homechoice legit or is it just a **** disguised as a mail order company? I have never dealt with them before and based on this, I never will.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
