cK
cindy K
1 reviews | Active since Apr 2011
23 Oct 2015, 13:45
what ******y!
so i get a call from *** at 13:36 from Ziziwe/Zizipho who was the rudest person HELL has ever heard off.I told her no thanks to her offer of sale and also advised her that i had before asked that i do not not want to be contacted. She RUDELY told me that' I WILL HAVE TO WAIT FOR THAT SO THAT THEY ERASE MY NUMBER'. is really what HOME CHOICE SALES AGENT says to potential clients. I will not be called and spoken to like that just because someone is not gonna be getting commission. No wonder my mother closed her home choice account. Such RUDENESS!!
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Homechoice's replyOfficial
29 Oct 2015, 09:06Hello cindykhoza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Oct 2015, 09:06
Official
Hello cindykhoza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team