What a loss

Hi I have placed an order online for pots. I then contacted them to find out whens delivery they informed me that it'll take a few weeks and ensured me that I have enough credit to place the order. Few weeks have past I phoned again no I was just put on hold everytime and no one can explain to me why I was waiting so long.eventually another week has passed and I contacted them again and I this time had to hear my order was canceled. Ok without any reason given so I contacted there wynberg branch and got good service as it seemed at the time. I was asked to replaced the order with them and I went there physically. Just my luck I waited and waited and no order no explanation I phone their consultants just tells me they'll call me back no calls .then I went into the branch again on the 8th of Sept and spoke to an consultant that gave me a sorry excuse of an story that my statement was used apparently by 3 different places the day I gave it to the consultant which was a lie .I was told that they'll investigate n give me a call never got that call .and I get still get SMS's that encourage me to buy again. Guess what I have R11300 credit available to use. Was thinking of buying the pots cash but if I get such trouble now already ....