1 reviews | Active since Jun 2022
WATCH OUT FOR THIS COMPANY AND UNAUTHORISED DEBIT ORDERS
I never opened a HomeChoice account but around June 2019, i just started getting unauthorised debit orders from Home Choice. Seeing as ********** debits occur all the time, we reversed these unauthorised debit orders.
Then i start getting emails from NRB Risk Solutions saying that i must pay and my credit rating will be negatively impacted. This is utterly ridiculous as i never opened this account. Currently im busy trying to get them to send me the identification, documents used to open this account, the signature and also any camera footage of the person that opened the account. DESPITE THIS BEING A SIMPLE REQUEST IF THEY CLAIM I OPENED THIS ACCOUNT, I CANT SEEM TO GET ANY RESPONSE ON MY REQUEST. This info should be on file. Its not that hard.
Despite my warnings that i never opened this account, they will not heed my warnings and seem hellbent to proceed. It is either:
1. Home Choice knows this is a ********** attempt to make me pay for something i did not open and seem hell bent to move forward any way. 2. Somebody did not do their due diligence when somebody opened up this account **********ly and the proper checks were not taken to verify that the person is whom they said they were. 3. Or this is straight incompetence and they refuse to review their internal processes and investigate what happened.
I have only asked one thing from the NRB partners they have sent to come after me. Send me the basic documents used to open this account that you claim i opened and to date, its crickets. There is no reason why a simple request like this can not be honoured. Unless the claim is **********. Watch out for this company and make sure you check your bank statements all the time for any unauthorised debits
Thank you for bringing this serious matter to our attention.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
