warrinty

Good day Last year i bought pot from home choice,this year i paid them off,my pot lids are broken the gold part is fending off I understand with that because i wash them BUT MY 9000 POT LOOK LIKE THEY ARE 3 YEARS OLD i called last month to ask about my warranty no one has get back to me,the guy i spoke to told me that department with get in touch with me.But the calls i received from home choice were only people trying to sell me their specials or their they do not talk they hung on my ear.I even lost my call reference waiting for guys to get back to me

I paid off all the money but my pot do not look nice anymore the a 9000 pots UNHAPPY CUSTOMER KEEP IN MIND I HAVE BEEN A CUSTOMER FOR MORE THAN 10 YEARS NOT MISSED ANY INSTALLMENT