WANT MY MONEY

on th12th March I returned my mini-oven stove because it was faulty. no one called me to tell me that they have received it and they don't have a replacement for it and they credited it. on the 1st of April I requested a refund and I was told it only takes 7 days to be process so phoned in on the 8th and I was told it will take 15 days!! Again on the 13th I phoned in and the consultant told me that it was paid already only to find out It was paid into the wrong account I must follow up today. Im phoning today the lady tells me the admin lady says they are still waiting for that money to bounce back . HOW LONG MUST I STILL WAIT FOR MY MONEY!!!! why must I suffer for YOUR mistake. Im not surprised that YOUR consultants make mistakes they have very bad attitude!! #PayBackMyMoney.