LS
Lebogang S
1 reviews | Active since Mar 2012
08 Sept 2016, 12:50
WAITING FOR FEEDBACK
<p>I have lodged a complaint with Homechoice over a month ago, complained her over @weeks ago and sent numerous emails to Homechoice about a pot that was paid for and not placed in my order.</p> <p> </p> <p>Can I please get my pot. I have filled in the dispute declaration form as requested and nothing yet.</p>
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Homechoice's replyOfficial
09 Sept 2016, 08:12Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply09 Sept 2016, 08:12
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team